99ybet Terms and Conditions

These terms and conditions ("Terms") apply to the 99ybet platform and all its services. By using the 99ybet website, app, or any of its services, you are considered to have read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.

These terms and conditions form a legal agreement. 99ybet reserves the right to amend these Terms at any time.

Relevant Definitions

The following terms are used in these conditions:

• "Platform" or "Site" — refers to the 99ybet website and associated digital services.
• "User" or "Member" — any person who has created an account on 99ybet or is using its services.
• "Account" — the user's personal gaming account.
• "Bonus" — any type of promotional offer or additional credit provided by 99ybet.
• "Real Money" — Bangladeshi Taka (৳/BDT) deposited into the user's account.
• "Bet" — any wager placed using real money or bonus funds in any game.

To create an account on 99ybet, the user must provide accurate and complete information. Only one account per person is permitted.

Information Required for Registration

• Full legal name (as per national ID card)
• Active mobile number (Bangladeshi)
• Valid email address
• Date of birth (for age verification)
• Password (at least 8 characters, including numbers and special characters)

One Account Policy

Operating multiple accounts from a single IP address, a single device, or a single household is strictly prohibited. Violation of this rule may result in cancellation of all related accounts and forfeiture of balances.

Identity Verification

99ybet may request additional documents for identity verification at any time. 99ybet reserves the right to suspend the withdrawal process until verification is complete. Required documents may include:

• National ID card (NID) or passport
• Recent bank or mobile banking statement
• Proof of the payment method used

Users must be at least 21 years of age to use 99ybet services. Access and use of this platform by minors (under 21) is strictly prohibited.

Eligibility Conditions

The following categories of persons may not create or use an account on 99ybet:

• Any person under 21 years of age
• Those who have placed themselves or have been placed on a self-exclusion list
• Those who are under legal obligations relating to gambling
• Employees of 99ybet or its affiliated companies, and their family members

Maintaining the security of your account is your own responsibility. Never share your login credentials (username and password) with anyone.

Security Responsibilities

• Use a strong, unique password
• Change your password regularly
• If you notice any suspicious activity, notify 99ybet support immediately
• Avoid logging in from public devices or Wi-Fi networks
• Always log out to end your session after logging in

Unauthorized Access

It is your responsibility to notify 99ybet as soon as possible about any unauthorized activity on your account. 99ybet will not be liable for any transactions resulting from third-party access if the user did not notify in a timely manner.

The 99ybet platform is secured by SSL encryption technology. We maintain a safe and reliable environment to ensure fair play.

All financial transactions on 99ybet are conducted in Bangladeshi Taka (৳/BDT). Funds deposited by users are stored securely.

Accepted Payment Methods

99ybet supports the following payment methods:

• bKash — a popular mobile banking service in Bangladesh
• Nagad — the mobile financial service of the postal department
• Rocket — Dutch-Bangla Bank's mobile banking service
• Upay — UCB's mobile financial service

Deposit Policy

• The minimum deposit amount is ৳500. Deposits below this amount will not be accepted.
• Users must deposit only from a payment account registered in their own name.
• Deposits from third-party accounts are not acceptable and may result in account cancellation.
• After a successful deposit, the balance is generally updated instantly.

Withdrawal Policy

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed until verification is complete.
• Withdrawals cannot be made while active bonus wagering requirements remain incomplete.

99ybet offers its members various bonuses and promotional offers. Each bonus offer has its own specific conditions.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• If you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000.
• If you deposit ৳42,000, you will receive a maximum bonus of ৳20,000 and your total balance will be ৳62,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 15 times. This means you must wager 15 times the total bonus amount before you can withdraw it. The bonus funds cannot be withdrawn until the wagering requirement is met.

General Bonus Rules

• Each bonus can be claimed only once per account.
• If bonus abuse or group claiming of bonuses is detected, the account may be cancelled.
• Bonuses that are not used before their expiry date will be automatically cancelled.
• 99ybet reserves the right to modify or cancel any bonus offer.
• Special promotional offers may have their own additional conditions.

VIP Program

99ybet has 5 VIP levels. Weekly cashback benefits are available at each level:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

You can advance to a higher level by continuously playing games actively.

99ybet offers games across many categories including cricket betting, live casino, slots, fishing games, and more. Each game category has its own rules.

General Gaming Rules

• Logging into the same account from multiple devices at the same time is prohibited.
• Game results are determined by a neutral random number generator (RNG).
• If a technical issue occurs during a game, the bet may be cancelled or refunded.
• Any winnings obtained due to a technical error may be considered void.
• The outcome of specific markets in the betting section will be determined by 99ybet.

Sports Betting Rules

• Betting is available on various sports including cricket, football, and kabaddi.
• Bets are generally refunded if a match is cancelled.
• In live betting, odds may change at any time.
• No betting offer will be considered final before the official result is announced.

Technical Error Policy

If a game is left incomplete due to server issues, network disruption, or any other technical reason, 99ybet reserves the right to settle bets at its own discretion. Every effort will be made to protect the user's interests in such cases.

The following behaviours are strictly prohibited in the interest of maintaining a fair and safe environment at 99ybet. Strict action will be taken against anyone who violates these rules.

Strictly Prohibited Activities

• Playing games using bots, scripts, or automated software
• Operating multiple accounts for the same individual
• Abusing the bonus system or attempting to exploit loopholes
• Transferring or selling an account to a third party
• Attempting unauthorised access to another user's account
• Registering with false or misleading information
• Any kind of fraudulent activity on the platform
• Money laundering or transferring funds from illegal sources
• Match fixing or betting based on insider information

Consequences of Violations

For any of the prohibited activities listed above, 99ybet may take the following actions:

• Temporary or permanent account closure
• Full forfeiture of the account balance
• Cancellation of all bonuses and winnings
• Legal action (if necessary)

All content, designs, logos, trademarks, game software, and other intellectual property on the 99ybet platform are owned by 99ybet or its licensors.

Permitted Use

Members may use the platform for personal, non-commercial purposes only. The following activities are strictly prohibited:

• Copying, reproducing, or distributing any content from 99ybet
• Attempting to reverse engineer or decompile game software
• Using 99ybet's trademarks or logos without authorisation
• Sub-licensing any part of the platform to a third party

99ybet places the highest importance on protecting users' personal information. How we collect and use your data is described in detail in our Privacy Policy.

Purpose of Data Collection

• Account verification and management
• Processing financial transactions
• Fraud prevention and ensuring security
• Providing customer support
• Complying with applicable laws and regulations

We do not sell users' personal information to third parties. Certain information may be shared only to fulfil payment processing and regulatory requirements.

To the maximum extent permitted by applicable law, 99ybet will not be liable for the following:

• Any indirect, incidental, or special damages
• Financial losses incurred by the user from gaming
• Losses caused by internet connectivity issues
• Problems arising from third-party software or services
• Service disruption due to unexpected server downtime or maintenance

Closure by the User

Any user may request account closure via 24/7 live chat. All pending wagering must be completed and any available balance must be withdrawn before the account is closed.

Closure or Suspension by 99ybet

99ybet reserves the right to suspend or permanently close any account for the following reasons:

• Violation of these terms and conditions
• Fraudulent or suspicious activity
• Providing a false identity or information
• Being underage
• Extended inactivity (12 months or more)

Inactive Account Policy

If there is no activity for 12 consecutive months, the account may be marked as inactive. In such a case, the user will be notified via email or another means of communication.

If you have a complaint about any matter, please contact 99ybet. We will do our best to resolve your issue as quickly as possible.

How to Submit a Complaint

1. First, report the issue via 24/7 live chat.
2. If it is not resolved through live chat, send a detailed email to [email protected].
3. Include your account details, a description of the issue, and any relevant screenshots in the email.
4. 99ybet will review your complaint as soon as possible.

Dispute Resolution

In the event of any disagreement, the decision of 99ybet shall be considered final. In any dispute regarding game results, bet settlement, or technical matters, our system logs and records will serve as the final evidence.

99ybet reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified in advance of any significant changes via email or through the platform.

Effective Date of Changes

Amended terms and conditions will take effect from the date of publication. Continued use of the platform after any changes will be deemed as the user's acceptance of the updated terms.

Previous Versions

Previous versions of the terms and conditions are kept on record with our support team. You can obtain a previous version by contacting [email protected] if needed.