Our commitment to responsible gaming at 99ybet
Gaming should always be a source of enjoyment — 99ybet helps you play safely, mindfully, and in a controlled way. For all members aged 21+.
Our Responsible Gaming Commitment
99ybet believes gaming should be an entertaining experience, not a burden. We place each player's wellbeing and safety as the highest priority.
99ybet is for individuals aged 21 and over only. Age is verified at registration. Creating accounts for minors is strictly prohibited, and any suspicious account is closed immediately.
Fair and Transparent Gaming
All our games are powered by verified Random Number Generator (RNG) technology, ensuring every outcome is completely unbiased and not predetermined.
Data Security
Your personal information and financial transactions are kept completely secure through SSL encryption technology. They are never shared with third parties.
Active Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Help is available at any time via live chat.
Self-Management Control Tools
99ybet gives you the power to control your own gaming experience. The tools below can be used from your account at any time.
Daily / Weekly Deposit Limit
You can set exactly how much money you deposit. Set a daily, weekly, or monthly limit to protect yourself from overspending. Reducing a limit takes effect immediately.
Time-Out Feature
If you feel you need a break, you can temporarily suspend your account for a set period — from 24 hours up to 6 weeks. You will not be able to log in during this time.
Self-Exclusion
If you want to step away from gaming for a longer period, choose self-exclusion. Your account can be kept permanently closed for 6 months to 5 years. No promotional messages will be sent during this time.
Setting a Loss Limit
Decide in advance how much you are willing to lose within a given period. When you reach the limit, the system will automatically notify you and give you the option to stop playing.
Session Timer and Reminders
It is easy to lose track of time during a long session. Keep pop-up reminders active at set intervals to remind you how long you have been playing and how much you have won or lost.
Gaming History and Transaction Reports
You can view all your betting history, deposit and withdrawal details at any time. Analyse your gaming patterns to make informed decisions.
To use these tools, log in to 99ybet and go to the "Responsible Gaming" section in your account settings. 24/7 live chat is always available for assistance.
Steps to Activate the Tools
Set your responsible gaming limits in just a few steps.
Log In to Your Account
Log in to your 99ybet account and click on the profile menu in the top right corner.
Select "Responsible Gaming"
Find the "Responsible Gaming" section in your account settings.
Choose the Tool You Need
Select whichever you need — deposit limit, time-out, self-exclusion, or loss limit.
Set the Value and Save
Enter your preferred limit or duration and confirm. Changes will take effect immediately or within the next 24 hours.
Contact Us If You Need Help
If you have any issues, contact us via live chat — the team is ready to assist in Bengali.
Signs of Problematic Gaming
If you notice the following signs, it is important to be cautious and seek help.
- Betting money beyond your means and a tendency to borrow money to play.
- Repeatedly trying to play in order to recover lost money.
- Feeling restless or irritable when trying to stop gaming.
- Hiding gaming-related information from family or friends.
- Playing for hours on end while neglecting daily responsibilities or work.
- Feeling that life is meaningless or joyless without gaming.
- Family or social relationships being damaged due to financial problems caused by gaming.
- Lying about the amount of time spent playing or the amount lost.
If you notice even one of the above signs in yourself, do not hesitate to contact 99ybet support or activate self-exclusion.
Minor Protection and Parental Controls
99ybet strictly follows a 21+ policy. Parental awareness and active involvement play the most important role in protecting minors.
Advice for Parents
Use parental control software on your devices to prevent your children or younger family members from accessing gaming sites. Never share your personal login credentials, and do not hand over a logged-in device to others.
Age Verification
99ybet verifies age at registration and does not allow anyone under 21 to open an account. If suspicious activity is detected on any account, we reserve the right to verify it and close it if necessary.
Device Security
If you share a device with family members, always log out at the end of a session. Disable password managers and browser auto-fill so others cannot log in automatically. Use a strong and unique password.
Awareness and Education
Talk openly with family members about gaming. Explain that it is an adult form of entertainment only, and raise awareness about the harm of irresponsible gaming. Being informed means being careful; keeping it hidden means taking a risk.
We Are Here When You Need Help
If you are struggling to control your gaming, do not fight it alone. The 99ybet support team will help you take the right steps.
Contact 99ybet Support
Our responsible gaming specialist team is here for you. They are ready to provide guidance on self-exclusion, time-out, or closing your account.
Core Principles of Responsible Gaming
Think of gaming as entertainment, not a source of income. There is no guarantee of winning.
Only play with money that, if lost, will not affect your daily life.
Avoid playing when you are feeling down, lonely, or under stress.
Set yourself a daily time and money limit and stick to it.
If you lose, do not try to quickly recover lost money — this can lead to even greater losses.
Responsible Gaming FAQ
See below for answers to common questions. For more detail, use our FAQ page or live chat.
Enjoy safely, play responsibly
May gaming always stay enjoyable. Enjoy all our games, bonuses, and features — but within your limits.